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Via 7 News:
A Queensland woman with a disability has vowed to never fly Jetstar again after she ended up crawling off a plane when staff refused her request to use an aisle wheelchair for free.
During the last leg of her trip from Townsville to Bangkok, wheelchair user Natalie Curtis used an aisle wheelchair to help her get to her seat.
However, when it was time to depart the aircraft, Curtis says staff asked her to pay to use the wheelchair.
She refused, saying she had never been asked to pay before, and instead decided to crawl off the plane, a journey of about 4m.
Curtis admits there was a bit of a language barrier between her and staff.
“When we arrived (staff) were asking us to actually pay and I didn’t really comprehend it, and I’m like ‘no I’m not paying to be able to get off this plane’,” she told Sunrise.
“They all just sat around for a while and the option that was left was for me to get on the floor and crawl.”