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Qatar Airways is responding after a plus-size model said she was not allowed to board a flight because she was too "fat" to fit in an economy seat.
Juliana Nehme reportedly claimed that the airline had told her to shell out about $3,000 to upgrade to first class and would not refund her the $947 she had spent on the flight from Beirut, Lebanon, to Doha, Qatar.
She shared her experience in Instagram videos that each have more than 60,000 likes, with commenters calling out Qatar Airways and asking them to take action.
"I bought a return ticket to Brazil through Qatar and arriving at the time to check in, a Qatar flight attendant called my mother while another staffer was finishing our check in and told her I wasn’t welcome to board because I’m fat," she said, according to News.com.au.