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This was the scene at Winnie's Bar in Chinatown New York City when an Asian worker refused a trans person entry into the women's bathroom.
The video quickly went viral on social media and so the owner of the establishment was forced to make a statement of apology for the incident claiming the worker, whose name happens to be Winnie, doesn't have a command of the English language and isn't really the owner.
It was written that Winnie was suspended and is undergoing sensitivity training.