In a viral video, a woman is seen causing a disturbance at a UPS store. She is yelling and cursing at the employees and refusing to leave. The UPS employee tries to calm her down and explain the store's policy, but she becomes increasingly belligerent. Finally, the employee snaps and begins yelling back at her, telling her that she needs to leave the store and stop harassing the workers. The confrontation ends with the woman storming out of the store, seemingly defeated.